We collect information about you when you initially sign up to use our service. We take very seriously our responsibility to protect the information that you are entrusting us with. As such, we limit access and use appropriate technologies to safeguard personal information from unauthorised intrusions and to protect information stored electronically as well as information stored in hard copy format. It should be noted that while we do our utmost to protect your information, no security procedure is currently 100% effective. To the fullest extent permitted by law, we disclaim all liability and responsibility for any damage you may suffer due to any loss, unauthorized access, misuse of alteration of any information you submit to the website. Should any breach of your personal information occur we will inform you as soon as possible. Any transmission is at your own risk. Use of the information we collect about you is used to process orders, keep you updated on the status of our service and products, and to automate certain functions on our website. We may collect and process the following data about you:(i) Information that you provide by filling in forms on our website.This includes information provided at the time of placing orders or requesting further services and products. The personal information we collect will vary depending upon how you are using the webpage, but may include your name, address, email address, credit card information, credit information, and telephone number.(ii) Details of transactions you carry out through our website and fulfilment of ordersThis information helps us to:(i) Process, deliver, bill for and collect payment for purchased products(ii) Facilitate your purchase with our affiliated service provider(iii) Anticipate and resolve problems with your service(iv) Update you on changes to our services or products, including new promotions(v) Ensure content from our website is presented in the most effective manner for you and your computer
Collection of technical, non personal information: When you connect to this website we may use information technologies which automatically collect certain technical non personal identifiable information. When you visit our website a record of your visit is automatically made which collects the following technical non personal identifiable information such as server address, top level domain name, date and time of visit, web pages accessed, documents downloaded, type of browser being used. If you use the forms to send an email to someone at QT Tea through our website, a record will also be made of your email address.This information is used for completion of statistical data, for tracking your purchase, for website development and improvement, to respond to any email enquiries, for quality control, for systems administration.
Providing Personal Information: Providing personal information is up to you. If you do not want your personal information collected please do not submit it. If you choose not to provide personal information to us we may not be able to provide access to some of the pages on this website or provide you with a comprehensive product range and services. You may also be ineligible to register as an online customer, place an order via our internet system, and enter any promotion or special marketing event we are running, and we may not be able to effectively deal with you.
Use of Your Personal Information
QTea expressly acknowledges that we will not use any personal information for any other purposes without your consent, unless as required by law, specifically in response to a demand from government authorities, where such demands meets the legal requirements under the Commonwealth Law Act of Australia.
Sharing your Information: QTea will only use your information in connection with the purposes described here-in. We will not sell, trade, or disclose to third parties any of the information collected on this webpage, except as follows:Affiliated Service Providers- QTea may share your information with our affiliated service providers, to better serve you. We may share your credit card information with our credit card provider to process your purchase. QTea uses affiliated service providers, it requires them to have the same level of care that we employ.
Statistical Analysis - We may share aggregated statistical information with third parties for advertising or marketing purposes. Please note, NO personal information will be shared in this manner.We may also disclose your information to third parties –In the event we sell or buy any business or asset in which case we may disclose your personal details to the seller or buyer of such business or assetsIf we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our terms and conditions and other agreements, or protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Credit Card Details: All internet orders must be prepaid via credit card. Your credit card details are required to process payment on the internet ordering system.
Sensitive Information: QTea will not collect, use or disclose sensitive information (such as information about racial, ethnic origins or political or religious beliefs) except with your specific consent or in circumstances where it is permitted under the act.
Accessing your Personal Information: You can access personal information we hold about you. If you wish to verify, correct, access, or update any of your personal information collected through this website, please contact our privacy officer in writing at PO Box 2178, Graceville 4075 Qld.Rights to Examine Information : You have the right to examine any of your personal information we collect. Should you wish to examine the information, please send a written request to firstname.lastname@example.org. We reserve the right to charge a reasonable administration fee to access your information.
Withdrawal of consent: We will not collect any personal information from you without your knowledge and consent. You may withdraw your consent at any time by sending a written request at any time by contacting email@example.com. Upon receiving notice that you have revoked your consent, we will stop using your personal information within a reasonable time. We will send you a confirmation email stating same.
Disabling and deleting cookies: To stop cookies being placed on your computer, change your browser settings to either reject all cookies; to only allow “trusted sites” or only accept cookies from the QTea website or options menus in your browser. Instructions for disallowing cookies can usually be found in the browser's 'Help' menu. However, some parts of our website will not operate correctly if you disable cookies.
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